The Tella Standard
Why the top manufacturing, retail, and tech enterprises in Punjab trust their mission-critical operations to Tella Tech Broadband.
60-Minute Resolution Guarantee
Downtime costs you money. Unlike consumer ISPs that quote 24-48 hours, our local operations center and field vendor network are mobilized to fix hardware or line faults within 60 minutes.
Ironclad 99.5% Uptime SLA
We don't just promise reliability; we put it in our Service Level Agreement. We architect our network with redundant fiber routes and wireless backups to ensure continuous operation.
Dedicated Account Management
No automated phone trees or offshore call centers. Every Tella corporate client is assigned a direct Relationship Manager for billing, upgrades, and priority technical routing.
Industry Trust
“Since switching to Tella's dedicated line, our warehouse management system hasn't experienced a single drop. Their 60-minute response is real.”
— IT Director, Logistics & Supply (Ludhiana)
“The SIP PRI setup was seamless. Multi-office communication is clear, and the localized billing is completely transparent.”
— Operations Head, Textiles Manufacturing